If you are renting your home from the property owners (their tenant) but are responsible for the repair cost of your appliances
(not property owners)
then please contact me and pay in the normal way for your repair needs.
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Are you a
​Letting Agency,
​Landlord or Landlady?

​ And in need of an appliance repair in your property.
Then I would love to help you out with this
but please read the following :-
Payments have formally been requested on site from the owner of the appliances
​or representative,
 this is because I have had too many problems in the past collecting payments after repairs
and Invoicing or trying to reach the payer by phone afterwards but not getting any answer.
(Some I never received.)
This made it very difficult for letting agencies and owners of rented properties
and in the end I stopped offering repairs in this area. ​
 have now changed this policy
Letting agencies, Landlords and Landladies wishing to use my services can still be at the property at time of visit and pay on site as normal.
Otherwise if this is not possible
​I invite you to open a repair account to use my services.
To open an account you are asked to pay and maintain a £150 float for the duration of the account whether property owner or letting agency.
This would be required prior to any repairs carried out.

How does this work?
You pay £150 to open a repair account creating a float for me to work with.
(This must be in advance of any visit and can be done via card payment over the phone or by bank transfer)
You will be emailed a receipt.
​We agree in advance any repair cost limit for your repair.
I will still need someone (an adult)
to let me in and secure the property when I leave, I.E. tenant or a neighbour.
If the repair fee is under the limit I can complete the repair process.
If over the limit I will holt the repair, advise the tenant if possible and attempt to contact you on site
to know how you would like to proceed.
If I can not contact you on site I will end the visit without repair charging a non repair fee
and attempt to contact you later.
Payment of fee.
After any visit I will invoice you for the fee and ask you for payment within one week of the visit.

​If payment is not received within one week I will withdraw the fee from your float but still expect payment sent as soon as possible to bring your float back to £150.
If the fee is unpaid for one month after the repair visit I will assume the account is no longer required,  refund the difference and close your account.
You will be emailed receipts for any payments.
If payment are sent by bank transfer please email me to advise when payment made.

​Please phone me if you would like to discuss this or have any questions.