This helps to answer
frequently asked questions
I attend to domestic electric appliances in the customers home only,
(Not gas or where gas work could be required) .
----------
I'm unable to offer repairs to hifi, wifi, tv, mobile phones etc.
--------
Sorry I do not have a shop for you to visit or bring appliances to.
-------
I do not attend to commercial appliances or commercial properties using domestic appliances.
--------
I repair major domestic electric appliances only,
(Not small appliances, toasters, kettles, blenders etc)
-------
Fees are charged for the time spent in your home repairing or quoting for repair.
I do not have a free call out policy,
All non guarantee visits are made on a chargeable basis as listed
however,
the fee is discounted if not repaired.
-----------
If I have to order parts needing a second visit to fit the parts
there is no extra charge for this,
the price is the same as if completed on first visit.
---------
For safety reasons
I am unable to enter houses without the customer or an appropriate adult present
and/or where work is being carried out in the same area by another tradesman for example.
----------
Homes are not entered if only unattended minors (under 18yrs) are present.
---------
I offer a limited installation service to existing points.
As I work alone I have no assistance in moving appliances
this could cause possible damage to your home and myself.
The new appliance would have to be close to the installation area.
I am also unable to remove old appliances/packaging after installation.
(The old appliance would be left close to where it was installed)
------
Payments of fees are required during visit by :-
Credit or debit card, Cash,
Bank transfer.
No billing or invoicing for payments
and Cheques are no longer accepted.
-
Receipts are normally sent via email (PDF) on site
or hand written copies left by me.
-------------------------------------------------------------------------
If your question has not been answered please phone or send it on my 'Contact Page'
frequently asked questions
I attend to domestic electric appliances in the customers home only,
(Not gas or where gas work could be required) .
----------
I'm unable to offer repairs to hifi, wifi, tv, mobile phones etc.
--------
Sorry I do not have a shop for you to visit or bring appliances to.
-------
I do not attend to commercial appliances or commercial properties using domestic appliances.
--------
I repair major domestic electric appliances only,
(Not small appliances, toasters, kettles, blenders etc)
-------
Fees are charged for the time spent in your home repairing or quoting for repair.
I do not have a free call out policy,
All non guarantee visits are made on a chargeable basis as listed
however,
the fee is discounted if not repaired.
-----------
If I have to order parts needing a second visit to fit the parts
there is no extra charge for this,
the price is the same as if completed on first visit.
---------
For safety reasons
I am unable to enter houses without the customer or an appropriate adult present
and/or where work is being carried out in the same area by another tradesman for example.
----------
Homes are not entered if only unattended minors (under 18yrs) are present.
---------
I offer a limited installation service to existing points.
As I work alone I have no assistance in moving appliances
this could cause possible damage to your home and myself.
The new appliance would have to be close to the installation area.
I am also unable to remove old appliances/packaging after installation.
(The old appliance would be left close to where it was installed)
------
Payments of fees are required during visit by :-
Credit or debit card, Cash,
Bank transfer.
No billing or invoicing for payments
and Cheques are no longer accepted.
-
Receipts are normally sent via email (PDF) on site
or hand written copies left by me.
-------------------------------------------------------------------------
If your question has not been answered please phone or send it on my 'Contact Page'
